Returns & Exchanges
At Smoothie, we want your wardrobe to feel as good as it looks. If you are not completely satisfied with your purchase, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once our warehouse inspects the goods.
